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Your level of influence as a professional will be measured by your ability to get others to listen and take action. Your level of influence can be measured.

Few things are so intimidating as the deadly silence of a tough client: their arms crossed, chins down, mouths set in a grim line, like

Think for a minute… What’s your LEAST favorite type of communication? For example, do you dislike networking events? Or speaking in front of a crowd?

The room hummed, filled to capacity with director-level executives, buzzing with a combination of caffeine and curiosity.  I was leading a keynote at the global